Gamification makes it into Deloitte’s Prediction of the Top 10 Technology Trends for 2012

Deloitte’s “Tech Trends 2012” distinguished the technologies in two categories: “(Re)emerging Enablers” and “Disruptive Deployments.” (Re)emerging Enablers are five technologies that many CIOs have spent time, thought and resources on in the past, but deserve another look this year. Disruptive Deployments are five additional technologies that showcase new business models and transformative ways to operate.

Amongst the top 10 Disruptive Deployments Gamification is listed;

Gamification: Serious gaming simulations and game mechanics such as leaderboards, achievements and skill-based learning are becoming embedded in day-to-day business processes, driving adoption, performance and engagement.

User Engagement is also given the spotlight;

User Empowerment: User engagement remains a key doctrine for enterprise IT with consumerization setting expectations for solutions built from the user-down, not the system-up.  Compounding the need, IT is becoming increasingly democratized, with empowered end-users able to directly source solutions from the cloud or app stores — on a mobile device and increasingly on the desktop.

“The next 12 months will see several technologies including the cloud, big data and mobility continue to grow, while a topic like gamification is just starting to emerge at the enterprise level,” said Bill Briggs, director, Deloitte Consulting LLP and co-author of the report. “It will be important for CIOs to help lead their organizations in these areas, as they can redefine the role that IT plays within an organization and place them in a position to positively disrupt their operating models, business models, or even their industries.”

Summarised from PRNewswire


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